Strategic Writing Skills

Energise Your Email

Checking email is a huge part of most professionals’ workdays, but our inboxes are overflowing with vague, confusing, and even unnecessary messages. Emails must clarify requests, address questions, and get their point across—all while not wasting either the reader’s or writer’s time.

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Course Format

Face-To-Face workshop Virtual / Instructor-Led Online Course

Designed For

Managers, Professionals, Individual Contributors

What participants will learn 

After the program, participants will be able to write emails with impact. They’ll learn to analyze and plan for their audiences, organize their ideas, include straightforward action steps, and choose the right words, content, and tone. Attention-getting subject lines, a positive approach, and effective visual design will help their writing achieve the outcomes they need. 

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Mastering Impactful Email Communication

Imagine your team composing emails that not only capture attention but also drive desired actions effectively. By mastering a reader-centered approach, team members consistently craft emails that are clear, compelling, and strategically structured to minimize confusion and enhance productivity. Their enhanced email communication skills lead to better management of information flow, reducing email overload while increasing response rates and engagement.

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Energise Your Email Program

Preparation

  • Complete a sign-up questionnaire
  • Come prepared with a job-related email topic

Agenda

  • Learn about the program and its three steps: plan, draft, and edit
  • Discuss different email challenges through a round robin
  • Plan, draft, and then edit your potential emails
  • Group brainstorm the best email tips you ever learned
  • Learn different email habits for productivity and discuss the email etiquette guide
  • Create an action plan and evaluate your work
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