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Case Studies

Commonwealth Bank

The Client

The Commonwealth Bank is one of the big four Australian Banks that provides the full suite of financial products and services, that includes retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and share-broking products and services.

The Challenge

The Risk Division is a specialist business unit within the bank is made up of clever, highly talented technical specialists. And although their technical skills and knowledge was unquestionable their leaders felt that they were holding back and had more to contribute to the business. In short, the pressing issues was that the bank felt that they had far more potential than was being realised.


The bank identified a cohort of highly technical people from the risk group with an aim to develop them, so that they were better placed to:

• Influence others in the business and bring their expertise to the forefront

• Focus on building stronger internal relationships (one-on-one communication)

• Create better connections with other team members and employees within the business

• Feel empowered to take on leadership roles

 

The Solution

The Ariel Group Australia conducted a tailored workshop - Personal Presence with a group of technical specialists who were nominated to attend after being defined as High Potentials by the bank.


This included one-on-one interviews with each participant prior to the workshop and a post workshop follow-up plan to sustain the momentum created.